Active Incident

Updated a few seconds ago

Hoplite Production SaaS Infrastructure
Upstream Provider OutageOperational

Incident Status

Operational

Components

Upstream Connectivity

Locations

Seattle POP


January 12, 2026 6:12PM MST
January 13, 2026 1:12AM UTC
MONITORING

Hello, an upstream provider of ours is currently experiencing a network outage. There is currently no impact on any of our services. We will continue to monitor.

Active Network Defense GUI


Production Data Centers

Operational

Active Network Defense API


Seattle POP

Operational

AND Log API

Operational

Threat Intel API


Seattle POP

Operational

Threat Intel API

Operational

Firewall API


Seattle POP

Operational

Firewall API

Operational

Upstream Connectivity


Bozeman POP

Operational

Denver POP

Operational

Seattle POP

Operational

HopliteDNS South Central


HopliteDNS South Central

Operational

HopliteDNS North Central


HopliteDNS North Central

Operational

Hoplite Global Sensor Network


Global Threat Exchange

Operational

Hoplite Support Site


Hoplite Support Site

Operational

Hoplite Website


Western US Region

Operational

S3-compatible Storage Clusters


Bozeman POP

Operational

Managed Backups Platform


Bozeman POP

Operational

TI Portal


Threat Intel Portal

Operational

External Services

AWS EC2

Azure

Cloudflare

DigitalOcean

MS Office365

Metrics

Denver POP Latency

36.75ms




Seattle POP Latency

45.92ms




Bozeman POP Latency

54.54ms




Active Network Defense API Latency

5.71ms




Firewall API Latency

7.67ms




Threat Intel API Latency

6.83ms




Hoplite Support Site

601.79ms




Denver POP Latency

41.38ms




Seattle POP Latency

46.63ms




Bozeman POP Latency

54.00ms




Active Network Defense API Latency

4.00ms




Firewall API Latency

9.13ms




Threat Intel API Latency

8.13ms




Hoplite Support Site

624.88ms




Denver POP Latency

40.16ms




Seattle POP Latency

49.16ms




Bozeman POP Latency

52.23ms




Active Network Defense API Latency

5.81ms




Firewall API Latency

6.55ms




Threat Intel API Latency

5.97ms




Hoplite Support Site

652.94ms




Locations

Scheduled Maintenance

January Managed Backups Infrastructure PatchingPlanned Maintenance

Schedule

January 21, 2026 9:00AM - 11:00AM MST
January 21, 2026 4:00PM - 6:00PM UTC

Components

Managed Backups Platform

Locations

Bozeman POP

Description

Hoplite will be updating our Windows servers and managed backups software platform on January 21 starting at 09:00AM Mountain Time. This is a routine maintenance, and we do not expect any problems. There is no expected impact to customers' environments or backup jobs. Thank you in advance.

1

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

History (Last 7 days)

Upstream Provider OutageDegraded Performance

Incident Status

Degraded Performance


Components

Upstream Connectivity


Locations

Denver POP



January 5, 2026 8:02PM MST
January 6, 2026 3:02AM UTC
INVESTIGATING

Hello, an upstream provider of ours is experiencing an outage. You may experience brief interruptions and increased latency/decreased performance.

January 6, 2026 11:53PM MST
January 7, 2026 6:53AM UTC
MONITORING

Upstream service has been restored, we are monitoring for stability

January 7, 2026 10:31AM MST
January 7, 2026 5:31PM UTC
INVESTIGATING

Hello, an upstream provider of ours is experiencing an outage. You may experience brief interruptions and increased latency/decreased performance.

January 7, 2026 2:01PM MST
January 7, 2026 9:01PM UTC
MONITORING

Upstream service has been restored, we are monitoring for stability

January 7, 2026 11:47PM MST
January 8, 2026 6:47AM UTC
RESOLVED

The upstream incident has been resolved.
Upstream Provider OutageOperational

Incident Status

Operational


Components

Active Network Defense API, Threat Intel API, Firewall API, Upstream Connectivity


Locations

Seattle POP



January 5, 2026 7:30PM MST
January 6, 2026 2:30AM UTC
INVESTIGATING

Hello, an upstream provider of ours is experiencing an outage. You may experience brief interruptions and increased latency/decreased performance.

January 5, 2026 7:33PM MST
January 6, 2026 2:33AM UTC
INVESTIGATING

Hello, an upstream provider of ours is experiencing an outage. You may experience brief interruptions and increased latency/decreased performance.

January 6, 2026 11:53PM MST
January 7, 2026 6:53AM UTC
MONITORING

Upstream service has been restored, we are monitoring for stability

January 7, 2026 10:31AM MST
January 7, 2026 5:31PM UTC
INVESTIGATING

Hello, an upstream provider of ours is experiencing an outage. You may experience brief interruptions and increased latency/decreased performance.

January 7, 2026 2:02PM MST
January 7, 2026 9:02PM UTC
MONITORING

Upstream service has been restored, we are monitoring for stability

January 7, 2026 11:47PM MST
January 8, 2026 6:47AM UTC
RESOLVED

The upstream incident has been resolved.