Active Incident

Updated a few seconds ago

Hoplite Production SaaS Infrastructure
Upstream Provider Mail Delivery IssuesOperational

Incident Status

Operational

Components

Hoplite Support Site

Locations

Hoplite Support Site


January 22, 2026 1:45PM MST
January 22, 2026 8:45PM UTC
IDENTIFIED

Microsoft 365 is currently experiencing mail delivery issues: "Users may be receiving a "451 4.3.2 temporary server issue" error message when attempting to send or receive email through Outlook." Until further notice, all new tickets and updates to existing tickets should be handled via https://support.hopliteindustries.com

Active Network Defense GUI


Production Data Centers

Operational

Active Network Defense API


Seattle POP

Operational

AND Log API

Operational

Threat Intel API


Seattle POP

Operational

Threat Intel API

Operational

Firewall API


Seattle POP

Operational

Firewall API

Operational

Upstream Connectivity


Bozeman POP

Operational

Denver POP

Operational

Seattle POP

Operational

HopliteDNS South Central


HopliteDNS South Central

Operational

HopliteDNS North Central


HopliteDNS North Central

Operational

Hoplite Global Sensor Network


Global Threat Exchange

Operational

Hoplite Support Site


Hoplite Support Site

Operational

Hoplite Website


Western US Region

Operational

S3-compatible Storage Clusters


Bozeman POP

Operational

Managed Backups Platform


Bozeman POP

Operational

TI Portal


Threat Intel Portal

Operational

External Services

AWS EC2

Azure

Cloudflare

DigitalOcean

MS Office365

Metrics

Denver POP Latency

36.67ms




Seattle POP Latency

45.67ms




Bozeman POP Latency

50.29ms




Active Network Defense API Latency

3.13ms




Firewall API Latency

5.79ms




Threat Intel API Latency

7.79ms




Hoplite Support Site

575.25ms




Denver POP Latency

33.25ms




Seattle POP Latency

43.00ms




Bozeman POP Latency

50.75ms




Active Network Defense API Latency

3.63ms




Firewall API Latency

6.13ms




Threat Intel API Latency

7.75ms




Hoplite Support Site

597.63ms




Denver POP Latency

39.35ms




Seattle POP Latency

47.26ms




Bozeman POP Latency

52.19ms




Active Network Defense API Latency

4.87ms




Firewall API Latency

6.55ms




Threat Intel API Latency

6.68ms




Hoplite Support Site

649.16ms




Locations

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Schedule

February 10, 2026 12:00AM - 5:00AM MST
February 10, 2026 7:00AM - 12:00PM UTC

Components

Upstream Connectivity

Locations

Bozeman POP

Description

There is a scheduled maintenance for 2/10/2026 from 0000 MST to 0500 MST. There is no expected impact.

1

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

History (Last 7 days)

January Managed Backups Infrastructure PatchingPlanned Maintenance

Description

Hoplite will be updating our Windows servers and managed backups software platform on January 21 starting at 09:00AM Mountain Time. This is a routine maintenance, and we do not expect any problems. There is no expected impact to customers' environments or backup jobs. Thank you in advance.


Components

Managed Backups Platform


Locations

Bozeman POP


Schedule

January 21, 2026 9:00AM - January 21, 2026 11:00AM MST
January 21, 2026 4:00PM - January 21, 2026 6:00PM UTC


January 21, 2026 9:33AM MST
January 21, 2026 4:33PM UTC
UPDATE

Maintenance is starting.

January 21, 2026 12:00PM MST
January 21, 2026 7:00PM UTC
UPDATE

Maintenance is complete.