Active Incident

Updated a few seconds ago

Hoplite Production SaaS Infrastructure
Network IncidentService Disruption

Incident Status

Service Disruption

Components

Active Network Defense GUI, Active Network Defense API, Threat Intel API, Firewall API, Upstream Connectivity, Hoplite Global Sensor Network, S3-compatible Storage Clusters, Managed Backups Platform, TI Portal

Locations

Global Threat Exchange, Production Data Centers, Bozeman POP, Denver POP, Seattle POP, AND Log API, Firewall API, Threat Intel API, Threat Intel Portal


October 10, 2025 5:58PM MDT
October 10, 2025 11:58PM UTC
[Investigating] We are currently experiencing a network outage and are working to identify the cause.

October 10, 2025 11:20PM MDT
October 11, 2025 5:20AM UTC
[Identified] An upstream provider is currently working on resolving power issues as soon as possible. There is no estimated time at the moment.

Active Network Defense GUI

Production Data Centers

Service Disruption

Active Network Defense API

Seattle POP

Service Disruption

AND Log API

Service Disruption

Threat Intel API

Seattle POP

Service Disruption

Threat Intel API

Service Disruption

Firewall API

Seattle POP

Service Disruption

Firewall API

Service Disruption

Upstream Connectivity

Bozeman POP

Service Disruption

Denver POP

Service Disruption

Seattle POP

Service Disruption

HopliteDNS South Central

HopliteDNS South Central

Operational

HopliteDNS North Central

HopliteDNS North Central

Operational

Hoplite Global Sensor Network

Global Threat Exchange

Service Disruption

Hoplite Support Site

Hoplite Support Site

Operational

Hoplite Website

Western US Region

Operational

S3-compatible Storage Clusters

Bozeman POP

Service Disruption

Managed Backups Platform

Bozeman POP

Service Disruption

TI Portal

Threat Intel Portal

Service Disruption

External Services

AWS EC2

Azure

Cloudflare

DigitalOcean

MS Office365

Metrics

Denver POP Latency

42.36ms




Seattle POP Latency

49.36ms




Bozeman POP Latency

67.80ms




Active Network Defense API Latency

3.36ms




Firewall API Latency

3.44ms




Threat Intel API Latency

6.76ms




Hoplite Support Site

782.28ms




Denver POP Latency

32.88ms




Seattle POP Latency

54.88ms




Bozeman POP Latency

62.00ms




Active Network Defense API Latency

4.63ms




Firewall API Latency

3.00ms




Threat Intel API Latency

7.13ms




Hoplite Support Site

784.75ms




Denver POP Latency

33.10ms




Seattle POP Latency

55.87ms




Bozeman POP Latency

60.71ms




Active Network Defense API Latency

5.74ms




Firewall API Latency

3.74ms




Threat Intel API Latency

4.90ms




Hoplite Support Site

732.94ms




Locations

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Schedule

October 21, 2025 9:00PM - October 22, 2025 7:00AM MDT
October 22, 2025 3:00AM - October 22, 2025 1:00PM UTC

Components

Upstream Connectivity

Locations

Denver POP

Description

An upstream network provider will be performing scheduled maintenance. Hoplite customers may experience increases in network latency and may have brief service disruptions during this time.

1

Active Incidents

0

Active Maintenances

1

Upcoming Maintenances

History

No incidents in the last 7 days